Effective Date: 15th July 2025

At Herblunt, (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], use our services, or otherwise engage with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

• Name
• Email address
• Phone number
• Billing or shipping address
• Payment information
• Any other information you voluntarily submit (e.g., forms, surveys, customer support)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Cookies and tracking technologies (see section 6)

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website or services
• Process transactions
• Respond to inquiries and support requests
• Send marketing and promotional materials (with your consent)
• Improve user experience and analyze trends
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., payment processors, email platforms)
• Legal authorities when required by law
• Business partners in the event of a merger, sale, or acquisition

4. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct or delete your information
• Withdraw consent at any time
• Object to or restrict certain processing activities

To exercise your rights, contact us at [your email address].

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We may use cookies and similar tracking technologies to:

• Improve functionality
• Analyze site usage
• Customize your experience

You can modify your browser settings to refuse cookies or alert you when they’re being used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and posted on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Herblunt
Email: contact@herblunt.com
Website: www.herblunt.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@herblunt.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@herblunt.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@herblunt.com.